This Terms and Conditions (T&C) agreement is written to reflect the premium, trustworthy nature of the ForeverU brand while providing the necessary legal protections for a cosmetics e-commerce business.


Terms and Conditions

Effective Date: December 29, 2025

Welcome to ForeverU. By accessing our website and purchasing our products—including our signature foundations, hair treatments, and lacquers—you agree to be bound by the following terms and conditions. Please read them carefully.


1. General Conditions

  • Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Service Refusal: We reserve the right to refuse service to anyone for any reason at any time.

  • Intellectual Property: All content on this site, including product descriptions (Aura Glow, Obsidian Soul, etc.), images, logos, and brand names, is the exclusive property of ForeverU and is protected by copyright laws.

2. Product Information & Use

  • Cosmetic Use Only: All products are for external, cosmetic use only. We provide detailed ingredient lists; it is the customer’s responsibility to check for potential allergens.

  • Accuracy of Colors: We make every effort to display the colors of our products as accurately as possible (such as the Satin Sand shade). However, we cannot guarantee that your computer monitor’s display of any color will be 100% accurate.

  • Small Batches: As a luxury brand, some items may have limited availability. We reserve the right to limit the quantities of any products we offer.

3. Pricing and Payments

  • Price Changes: Prices for our products are subject to change without notice.

  • Payment Security: All payments are processed through secure, third-party encrypted gateways. By providing payment information, you represent that you have the legal right to use the chosen payment method.

  • Taxes: You are responsible for any sales tax or customs duties applicable to your order based on your location.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Risk of Loss: All items purchased from ForeverU are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

  • Delivery Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases.

5. Returns and Refunds

  • Hygiene Policy: Due to the nature of cosmetic products, we cannot accept returns on opened or used items (e.g., used mascara or opened hair masks) for hygiene and safety reasons.

  • Damaged Goods: If a product arrives damaged (e.g., a broken Luminous Gloss glass bottle), please contact support@foreveru.com within 48 hours of delivery with photo evidence for a replacement or refund.

  • Detailed instructions can be found in our [Refund Policy].

6. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To infringe upon or violate our intellectual property rights or those of others.

  • To upload or transmit viruses or any other type of malicious code.

7. Limitation of Liability

ForeverU shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.

8. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your Country/State].

9. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at: Email: legal@foreveru.com

Business Address: [Insert Your Physical Address]